Death Has Occurred

What to Do When Someone Dies in London & Middlesex County, Ontario

When death occurs in Ontario, there are many decisions that must be made regarding funeral and/or cremation services. If death was expected, the family may be prepared. However, when death is sudden or unexpected, decisions can be overwhelming.

Who to Contact When Death Has Occurred

The death of a loved one is never easy, but knowing who to contact and what to do when someone dies in London and area can help.

When death occurs, the deceased’s executor/administrator, or if no will the next-of-kin are responsible for the final care of the deceased. This individual should be contacted immediately after death and should call Cremation London & Middlesex to notify them that death has occurred.

Steps to Take

  • If death occurs at home, contact your family Physician or 911
  • Contact Cremation London & Middlesex Inc. at 519-858-2467, day or night to schedule an arrangement appointment. Our staff is available 24 hours a day, 7 days a week, 365 days of the year.

Please bring the following to your appointment:

  • The Social Insurance Number of the deceased person.
  • The deceased parent’s names, mother’s maiden name and places of birth
  • A copy of the will

There are many decisions to make when planning a funeral and we encourage you and your family members to be involved in the process.

Our Funeral Directors are available to answer your questions at any time by phone. We have more information about Cremation here and about our Cremation Services here.

When my wife passed away I was very distraught when the hospital told me I needed to inform them where I would like her body sent to. I had no idea how to proceed. I really lucked out when I found these very kind Souls on the internet. Bailey and the rest of the staff we’re very informed and professional and helped me through all the steps that I needed to take. They also put all the information in a nice folder that came in handy for all the other paperwork that I needed for the lawyer, Etc. I would highly recommend them.

- Robert Angus

At a time when decisions are difficult turn to the kind staff at Cremation London. I lost someone very close to me. Cremation London was knowledgeable, helpful and extremely accommodating.

- Kris Dowler

Amazing! I can not be any more happy with the professional, caring and compassionate service we received . Kelly was PERFECT!!! I feel we have become FRIENDS after dealing with the most tragic experience of losing a family member so suddenly. That shows her true caring heart. She went beyond expectations!

- Natalie Eterno